You get a call from a laptop customer who says that her lapt

You get a call from a laptop customer who says that her laptop fans are running all of the time while she’s using her laptop. You investigate and discover she uses the laptop primarily late in the evening after she’s gotten ready to go to bed. What do you suspect?

A. The laptop has been on all day and has been accumulating heat.

B. She is using the laptop in bed and the sheets and blankets on the bed are blocking the laptop’s cooling vents.

C. The laptop’s cooling fans are going bad.

D. The battery is overheating.

Solution

Please find the answer below:

B. She is using the laptop in bed and the sheets and blankets on the bed are blocking the laptop’s cooling vents.

The laptop\'s cooling vents must be opened to air, so that the heat will be well articulated, else, the heat generating inside the laptop will be accumulated within the laptop without finding a way outside, thus inorder to cool the processor, the laptop fan will be running all the time to reduce the temperature due to heat. As she is using the laptop mainly before giong to sleep, she might have used the laptop placed on her bed, and this causes the fan running all the time.