4 In any operation variability can be buffered by all except

4) In any operation, variability can be buffered by all except:

a) Time

b) Capacity

c) Cost reduction programs

d) Inventory

5) A process control chart:

a) Assumes that 99.74% of special cause variation will fall between upper and lower limits

c) Separates the special cause of variation from the common cause of variation

d) Assigns causes of variation to operator, machine, or material

10) A company states that it’s primary goal is to increase customer service. Which of the following are necessary conditions? I. Customer satisfaction II. Employee satisfaction III. Profit requirements IV. Government regulatory compliance

b) II and IV

c) II, III and IV

d) All

15) Dynamic complexity includes all the following attributes except:

a) Obvious interventions produce non-obvious consequences

b) The action has similar effects over the short and long run

c) The action has one set of consequences locally but different results in another part of the system

16) Increased uncertainty and variability in a supply chain typically results in I. Faster deliveries II. Lower service levels III. Increased inventory IV. Lower Costs

a) I and II

c) IV only

d) II, III and IV

19) Assumptions of science include all except:

a) The principle of cause and effect exists

b) Two theories that predict different outcomes for an experiment can both be correct

c) Order exists in the universe

d) An ‘objective reality’ exists

Solution