Locate southwest airlines vission and mission statements Doe

Locate southwest airlines vission and mission statements. Does the code of ethics match the tone and direction of these statements? Explain why or why not.

Solution

The vision and mission of organizations forms its basis for the success and highlights its values, beliefs etc. The policies and procedures of an organization are formulated based on this. The vision and mission of the south west airlines are mentioned here.

Its vision and mission highlights that, its main objective is to provide high quality customer service and satisfaction to its customers. It also aims to be good in the industry and to be realistic so that a good image can be developed within the organization.

From the mission and vision statements they have proposed and implemented it is evident that they want to be transparent to its customers and to be more credible. From this it can be understood that the organization follows the tone of ethics in its vision and mission statements. To become ethical one has to be moral and genuine to its customers. These statements highlight morality.