You work for a small city IT department and get a call from

You work for a small city IT department and get a call from a customer saying that her laptop has failed. She left it connected to the docking station when she went to lunch, and after she returned, she moved the mouse to bring the laptop out of Sleep mode, but no image appears on the display. What do you suspect? (Choose three.)

A. The external mouse connection is loose.

B. The external monitor is turned off.

C. The battery overloaded.

D. The monitor contrast is too dark.

Solution

A. The external mouse connection is loose.

B. The external monitor is turned off.

D. The monitor contrast is too dark.