You are preparing to install a new DVD drive in a customers

You are preparing to install a new DVD drive in a customer’s laptop. What should you do to prepare for this task? (Choose two.)

A. Power down the laptop.

B. Remove the laptop’s battery.

C. Remove the motherboard.

D. Place the laptop in an antistatic bag.

Solution

A. Power down the laptop

When preparing to install a new DVD drive in a customer\'s laptop