Why are consumers and the public generally more concerned wi
Why are consumers and the public generally more concerned with ethical and socially responsible business behavior today that they were, say, fifty years ago?
Solution
in the modern business environment the consumers and the public are more concerned about the ethical and social responsible business behavior. the customer expects that the business organizations should take care of the society and the environment on which it is working. nowadays the consumers are more educated and they require unique products in the way through which theuy require it. they also have many options through which they can get their demand satisfied., the customers also recognizes that the organizations are manipulating their business operations so as to gain the customer attraction and also to achieve competitive advantage. this makes the customers to suffer. during earier years the competitins were less and the organizations also provided good products and services. now the business organizations lacks and performs unethical activities so as to gain profit. this makes them aware about the ethical and social responsibility.
