impre Impression management by both job seekers and organiza

Impression management by both job seekers and organizations can create conflicts. How many conflicts are created and describe each one.

Solution

Impression management can create the conflict of false expectations, customers might think they are dealing with another type of company or that the processes of this company are more efficient, better customer service or the result of a product can take longer than expected.

Every organization has an image to mantain but it also has a management to mantian.

Employees can lose respect of management and try to look for another place to work if they realize the information given to them has being false.