introduction to Managerta Accounting PROBLEMS Group B P144B
introduction to Managerta: Accounting PROBLEMS Group B P1-44B Management processes and accounting informatictn Learning Objectives 1 & 2) Dale Ohh has his own electronics retail chain, Circuit Pro. His stores sel!l computer pune audio-visual equipment, consumer electronics, and related items. Custom computer buld ing and electronics repair are also offered. In addition, Circuit Pro has a Website to se its merchandise. Circuit Pro has a staff of 90 people working in 6 departments: Salus, Customization, Repairs, Web Development, Accounting, and Human Resources Each department has its own manager Requirements 1. For each of the six departments, describe at least one decision/action for each of the four stages of management (planning, directing, controlling, and decision making) Prepare a table similar to the following for your answer: Planning Directing Sales Customization Repairs Web Development Accounting Human Resources 2. For each of the decisions/actions you described in Part 1, identify what information is needed for that decision/action. Specify whether that information would be generated by the financial accounting system or the managerial accounting system at Circuit Pro. P1-45B Ethical dilemmas (Learning nhiactive

Solution
A)
b
The managerial accounting system will be used to gather, summarize and report data above.
| Planning |
| Sales ->Increase sales. |
| Repairs-> Increase volume of repairs |
| Customization -> Increase number of custom systems built |
| Web Development -> Increase web traffic |
| Accounting -> Implement ERP system to monitor department activities and record finances. |
| Human Resource -> Decrease employee turnover. |
| Directing |
| Sales |
| -Examine sales reports |
| -Setting competitive prices. |
| Repairs |
| -Set competitive prices; generate reports showing time used for each type of repair. |
| -Streamline process to save time. |
| Customization |
| -Find out what customers want and need. |
| -Observe competitors for prices and customizations offered. |
| -Improve employee certification and offer higher-quality parts. |
| Web Development |
| -Improve design of website. |
| -Offer more products online. |
| -Increase marketing efforts. |
| -Make shopping easier and more intuitive |
| Accounting |
| -Find potential flaws in the system and fix before implementation. |
| -Train employees on new system. |
| Human Resources |
| -Give feedback to employees. |
| -Hire employees that are \"a good fit\" for the company. |
| -Raise employee morale\' set clear job descriptions. |
| Controlling |
| Sales |
| -Monitor sales numbers and prices from different products and locations over time. |
| -Investigate variances. |
| Repairs |
| -Track total numbers of repairs. See if more repairs are being made and if time is utilized efficiently. |
| Customization |
| -Examine number of computer systems built per type (multimedia, gaming, etc) |
| Web Development |
| -Monitor web traffic by having an online counting device. |
| -Look at sales numbers to see if people are just surfing or actually buying merchandise. |
| Accounting |
| -Double check entries to ensure system is working properly. |
| -Track employee work schedules to stay on time. |
| Human Resources |
| -Interview employees to determine potential problems with the workplace |
| -Monitor both involuntary and voluntary turnover. |

