You get a call from a customer saying that his laptop wont h

You get a call from a customer saying that his laptop won’t hold a charge, and he asks you if the problem is the battery. Of the following, what do you say could be potential problems? (Choose three.)

A. The battery could be faulty.

B. The power cord could be faulty.

C. The power converter could be faulty.

D. The motherboard could be faulty.

Solution

Because of these reasons the laptop won\'t hold charge

A. The battery could be faulty.

B. The power cord could be faulty. and

C. The power converter could be faulty.