You get a call from a customer whose Windows XP computer has

You get a call from a customer whose Windows XP computer has blue-screened. What does this usually indicate?

A. Windows has encountered a critical system error.

B. A Windows Update has failed due to a network fault and the system will need to reboot.

C. The computer’s motherboard has failed.

D. The computer’s CPU has overheated and failed.

Solution

A. Windows has encountered a critical system error.

Description :- Blue screen appeared on Windows XP when MIcrosoft windows encounters a crtical problem and the system need to restart for normal functioning.