chapter 10 A Guide to Computer User Support for Help Desk an

chapter 10 A Guide to Computer User Support for Help Desk and Support Specialists

Write a checklist of 10 or more -

Design an ergonomic checklist. Based on the description of ergonomic issues in this chapter and web resources related to ergonomics, design a checklist like the ones in this chapter that could be used by a support specialist to evaluate an end user\'s work area for possible ergonomic problems. Compare your checklist with your colleagues list. Use their ideas to improve your checklist, or come up with a single, combined checklist that represents a consensus.

Solution

Ergonomics is basically study of people and their condition in their work surroundings. its like how to increase the productivity at the workplace.

so having a workplace so as to:

maintain a good occupational hygiene

reducing any sort of health hazards

maximizing productivity

A good safety management

job satisfaction among the workers

workplace designs (like system designs should go according to the need and comfort of people)

Ensuring good mental and physical health