You are going to upgrade a customers computer from Windows V

You are going to upgrade a customer’s computer from Windows Vista to Windows 7 and are planning out your preupgrade tasks. Of the following, what should you do before running the upgrade? (Choose three.)

A. Back up the customer’s data.

B. Create an answer file.

C. Defragment the hard drive.

D. Remove unwanted Windows components.

Solution

Answer: Option: A. Back up the customer’s data.,C. Defragment the hard drive.,D. Remove unwanted Windows components.