1 According to Kurt Lewin the first step in behavioral chang

1. According to Kurt Lewin, the first step in behavioral change is _____

2. Organizations often use surveys to determine how their emproyees feel about proposed changes before they happen. These survey are distributed in the _____ part of the change process.

Answers choices are: refreezing, change, and unfreezing

Solution

1. According to Kurt Lewin, the first step in behavioral change is Unfreezing. The three steps in behavioral change by Kurt Lewin are (1) Unfreezing, (2) Change and (3) Refreezing

2. Organizations often use surveys to determine how their employees feel about proposed changes before they happen. These survey are distributed in the Unfreezing part of the change process because the Unfreezing stage is probably one of the more important stages to understand in the world of change we live in today. This stage is about getting ready to change. It involves getting to a point of understanding that change is necessary, and getting ready to move away from our current comfort zone. By

By doing survey it may show management that moral is quite low and as a result of low moral risk of safety is quite high. This may help organisation to take action to show them need for change and provoke them to unfreeze.