why is effective communication in the workplace related to q

Solution

The human factor in quality is the main factor, that is why people should be addressed about quality issues frequently in the work place.

ISO 9001 addresses this issue as a Continuous Improvement. This concept is related to a reality about markets, that they change constantly, therefore, clients requirements change unpredictably, and in the commercial world of today, this is a more strong reality than ever before, the rules of commerce have changed, quality is at utter most issu clients are looking for and demand that providers know their needs of the moment, so as to keep those providers in the market. The management of a quality system, requires that all people are involved with it, that the feedback clients send to companies are fastly digested by them, it means, by their people, so a to take actions where needed so as to be in compliance with those requirements, therefore, to continue selling. A quality system within a company must adapt to the changing requirements of clients, and that system, must be easy to help people on a company to know those requirements, so, a quality system manager, knowing that people needs to know the current trends in the market the company is competing, would implement as part of that system, a continuous feedback to workers about this important issue, to as to keep them up to date about what quality means for clients right now, and what would it menas in the short and long term future.