Suppose that Dan is asked to estimate the distribution of su

Suppose that Dan is asked to estimate the distribution of successive times between calls, placed to a call center. (A call center is a service operation that answers 1-800 or 1-866 calls.) The collected data is: 10, 10, 30, 10, 20, 50 (measured in seconds), where the call logging system takes a call with duration x and “rounds up” to the next multiple of 10 seconds (i.e., a call of duration x is logged as 10x/10, where y is the “ceiling” of y, defined as the least integer greater than or equal to y). Help Dan estimate the distribution, assuming that it is exponential.

a.) Show that P (Yi = 40) = P (30 < Xi 40) = e(y10)|y=30 e(y10)|y=40 where is the rate of exponential distribution.

b.)Help Dan estimate the distribution, assuming that it is exponential.

Solution

Suppose that Dan is asked to estimate the distribution of successive times between calls, placed to a call center. (A call center is a service operation that an

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