You are attempting to establish a relationship of trust betw

You are attempting to establish a relationship of trust between you and a new home customer. Of the following, what behaviors do you believe will help enhance trust?

A. Consistent follow-through on all your commitments

B. Maintaining eye contact without staring

C. Being “flexible” about arriving at scheduled appointment times

D. Taking charge by allowing the customer to talk only sparingly

Solution

Answer :

You are attempting to establish a relationship of trust between you and a new home customer. Of the following, what behaviors do you believe will help enhance trust?

A. Consistent follow-through on all your commitments

B. Maintaining eye contact without staring

C. Being “flexible” about arriving at scheduled appointment times

D. Taking charge by allowing the customer to talk only sparingly

Answer :

B. Maintaining eye contact without staring

C. Being “flexible” about arriving at scheduled appointment times

Explanation :

You are attempting to establish a relationship of trust between you and a new home customer,Maintaining eye contact without staring believe will help enhance trust.Being flexible about arriving at scheduled appointment times trust between you and a new home customer.