Explain at least three expert views of the quality function

Explain at least three expert views of the quality function. (supply chain management)

Solution

1. The quality functions wants the needs of the customers meet with the products. The manufacturer must keep in mind the requirements of the customers. To what extent these requirements are met, is known as quality level.

2. The quality function today is to actually provide customized solutions to the buyer. This asks for required skill sets and designated behaviors of the quality management staff. The design and quality function depends upon how much the product is able to satisfy the needs of the consumer

3. The quality function today is holistic, strategic and value addition. Quality function today is an integral part of each and every process of the organization, unlike earlier where the quality was maintained for the end product only. The quality function today asks for comprehensive quality function for whole of organizational processes.