Question Scenario The technician in the field is calling tie

Question:

Scenario: The technician in the field is calling tier 2 support to say that a user\'s drive will not boot. The system gives an error message that the ntldr file is missing or corrupt. He thinks he should reinstall the system, but does not have time. What should he try?

Solution

you need not reinstall the windows.you je to repair it

sequence of steps for repairing the windows

1)Insert your windows disc

2)now boot from the cd.so restart your pc

3)now you to go to repair console.for going there press R option

4))now log into the windows by pressing 1 by giving admin password

5)Copy NTLDR and NTDETECT.COM file from CD to root directory by typing following command:
copy e:\\i386\ tldr c:\\   
copy e:\\i386\ tdetect.com c:\\

note:here e:\\ is your disc drive and c:\\ is the drive in which windows installation is present

6,)Remove the CD after coping the file

7) reboot the system.