You get a call from a user who has just purchased a Windows

You get a call from a user who has just purchased a Windows 7 computer. She was installing a PDF reader when her desktop dimmed and a dialog box appeared asking her if she wanted to continue. What just happened?

A. Her antivirus program detected malware that was about to be installed.

B. This is the default action of User Account Control.

C. User Account Control detected malware that was about to be installed.

D. She does not have permissions to install this program and must log in as an administrator.

Solution

A, B, and C. If someone assumes you can handle computer parts the way you can handle car parts, takes the device apart using no precautions, and dumps all of the loose components and bits into a cardboard box, the device is not likely to work when reassembled, even if you can locate all of the tiny screws and clips required.