You are preparing to install a new DVD drive in a customers

You are preparing to install a new DVD drive in a customer’s laptop. What should you do to prepare for this task? (Choose two.)

A. Power down the laptop.

B. Remove the laptop’s battery.

C. Remove the motherboard.

D. Place the laptop in an antistatic bag.

STEP 1:

Shutdown the laptop and make sure it is completely powered off. Disconnect the plug from the battery and set the laptop on a flat dry surface.

STEP 2:

Remove the battery from the bottom of the laptop, using the release lever on the underside of the computer.