Case study Paste in httpsbooksgooglecombooksid3DfUGeHp0hgCpg

Case study Paste in  https://books.google.com/books?id=3DfUGeHp0hgC&pg=PA301&lpg=PA301&dq=bill+edwards+is+a+quality+engineer+assigned&source=bl&ots=CXv2nFye9P&sig=O-Y71iuxsmbYjkN0ue2KCucv6wk&hl=en&sa=X&sqi=2&ved=0CCsQ6AEwAmoVChMIwJbgg9yFyAIVBR4eCh3q1Qz3#v=onepage&q=bill%20edwards%20is%20a%20quality%20engineer%20assigned&f=false

When evaluating supplier quality why is it important to focus on process that produces the material or service rather than material and process itself ? what does integrated device rely on

Discuss the likelihood that bill will resolve the problem

if Integrated devices decides to use Trexler as a supplier, what does both company need to do to begins Trexler componet quality

Design a supplier management process for Integrated Devise that focus on prevention of supplier defect

Solution

There could be several reasons that why is it important to focus on process that produces the material rather than material itself.

It is very likely that bill will resolve the problem once he is aware of the whole process that made the finished goods. He will be in better position to judge and set the quality standard as he is from buyer side. He will be able to understand if the current process will help meet the consistent quality standard or not and in case not he might think of process change

If integrated design decides to choose trexler as a supplier, the company should redefine the design specification from 4+-0.06 inches to 4+-0.01 inches or somewhat narrower width. As can be seen form the table that all the sample data meet the design standard of 4+-0.06 inches and still the material has problem of incorrect size. This clearly indicates that size manufactured should tightly meet the size requirement with negligible deviation which is only possible by narrowing the design specification.