You work for a small city IT department and you have a custo

You work for a small city IT department, and you have a customer in City Hall who can print to a network printer and access a shared folder on a coworker’s computer but who can’t connect to a remote file share in another city department across town. She also can’t connect to the Internet. What do you suspect?

A. The DHCP settings on the customer’s computer are wrong.

B. The DNS settings on the customer’s computer are wrong.

C. The gateway settings on the customer’s computer are wrong.

D. The subnet mask settings on the customer’s computer are wrong.

Solution

The DHCP setting on the customer\'s computer maybe wrong.

If a DHCP server is present then the print server will obtain its IP address automatically from the server .It will also register its name with any RFC.If its setting is not appopriately correct, it can\'t be connected as required.