You work for an ISP and you are providing phone support help

You work for an ISP, and you are providing phone support, helping a customer set up Microsoft Office Outlook to connect to your company’s mail servers. You provide the name mail.company. com so that the customer can configure Outlook to connect to the ISP’s outgoing mail server, allowing the customer to send e-mails. In Outlook, what field must the customer use to enter the outgoing mail server name?

A. DNS

B. IMAP

C. POP

D. SMTP

Solution

The field that must the customer use to enter the outgoing mail server name is Internet Message Access Protocol(IMAP). It is a preferred method of connecting to your email server. It is a standard email protocol that stores email messages on a mail server. And allows the end users to view mesages.

So the answer is

B. IMAP