In chapter 9 of the textbook Laub argues that a servant orga

In chapter 9 of the textbook, Laub argues that a servant organization “is one in which the characteristics of servant leadership are displayed through the organizational culture and practiced by the leadership and the workforce”. Select one of the servant leader organizations from “Fortune’s Best Companies to Work for With Servant Leadership” and explain how the characteristics of servant leadership are displayed and practiced within that organization. (*Note: Do not use SWA or TDIndustries.)

Solution

I have selected Starbucks.

It is a servant organization and practices servant leadership. The servant leader shares power and help its employees perform to the best of their ability.

Very recently, Starbucks announced that it will offer free college education to its employees. It will be the first US company to do so. This is empowering the employees, a character of servant leadership and servant organization.

Starbucks have been using \"open forums\" in which baristas are free to ask any question they want to ask and voice their concerns. These open forums opened the organization, another key characteristic of servant organization and servant leadership.