2 You have called your cell phone provider to discuss a disc

2. You have called your cell phone provider to discuss a discrepancy on your billing statement. Your call was received and placed on hold to \"await the next available service representative\". You are told that the average waiting time is 6 minutes. You have been waiting on hold for 4 minutes. How many more minutes do you anticipate you will have to wait before you speak to a service representative?

Solution

How many more minutes do you anticipate you will have to wait before you speak to a service representative?

average waiting is 6 min, and you have been waiting on hold for 4 minuts

so you will wait at least 2 more minutes more because you only waited 4 minutes so there need to be 2 more minutes to arrive at the average that is 6 minuts