Amazon plans an interesting use of drones to deliver packag

• Amazon plans an interesting use of drones to deliver packages in the future

• Research and present one company that is making use of AI technology to support CRM initiatives

(300 words)

Solution

Amazon is a leading e-commerce company who focus much on their technology platform to support their business and for their order filfilment. They have developed many technological platforms which aid their business capabilities.They are building on their concept of multi -story drone centres especially to meet their demand and delivering thei orders on thr right time on urban centres. Currently due to cost and space constraints most of their delivery points are on the outskirts of the city.They can load their shipments on drone and the noise of drone can be minised through a specially designed rotors enabled with sound controllers.This will drastically reduce the human intervention in delivering the product and also enhance their current service level.

UPS ( United Parcel Service) is one of the company use Drone for their delivery using advanced Artificial Intelligence. They have done many pilot runs and went successful and planning for a full fledged model very soon. They have technological tieup with drone manufacturing firm Cyphy work for delivery of urgent medicare products to their end customers. They have incorporated the model based on the geogprahical locations ( geo coding and GPS), auto location planning system and ERP enabled platform for chosing the right product for delivery at the right place to the right customer.Dubai Roads and Transportation agency also started using drone for travellers to pick from one location and to drop to their destination with a weight capacity of 100kgs.