Using either single or multiple server waiting lines explain

Using either single or multiple server waiting lines, explain how you would improve Walmart’s wait and service times.

Solution

Answer:

I would adopt following policies to improve Walmart\'s wait and service times:
1. Customer Arrival Rates
I would offer specific discounts to draw customers during the festival season and manage their arrivals with some extra supportive staff. Increase in arrival rate would increase profit of the company.

2. Making arrangement for some extra point of sale terminals for the articles like grosseries and some less one to the clothes section. This would reduce the wait lines.

3. Opening the online store also is one of the option that Walmart can think to implement.