Assume that a hospital has a singlephase multiplechannel wai

Assume that a hospital has a single-phase, multiple-channel waiting line. There are 2 employees, 10 customers currently in line, and new patients arrive at a rate of approximately 40 patients per hour. Calculate the average wait time.

Solution

10 = 40/(u-40)

U=44

Waiting time in system = 1/(44-40) = 0.25/2=0.125 hr

Waiting time in queue= 40/44*4*2 = 0.113 hr