3 Describing the criteria for choosing communication media S

3. Describing the criteria for choosing communication media

Select the best response to each of the following questions.

Which of these are traditional communication channels? Check all that apply.

Multimedia presentations

Blog posts

Brochures

Interoffice memos

Consider the following scenario and determine the appropriate communication channel.

Kathy is a delivery and scheduling manager. She needs to inform her drivers of temporary changes to their delivery routes. She prepares to inform them that normal Tuesday deliveries will be delivered on Friday this week due to supply problems in Nicaragua. Consequently, the drivers will be required to put in four hours of overtime at the end of the week to accommodate the schedule change.

When Kathy sends her message, which communication channel should she choose?

Email

Wiki

Face-to-face

Text message

Consider the following scenarios and determine the appropriate communication channels.

Heather works in human resources. She wants to incorporate pictures and video to welcome new employees to her company during orientation. What medium should she use?

Multimedia

Microblog

Wiki

Text messaging

Nicholas just completed a report for his supervisor. What channel should he use to deliver the document?

Email

Blog

Wiki

Instant messaging

You are a manager at a local coffee shop. You need to inform your entire staff of important changes to their health benefits and direct them to the health plan website to make new benefit selections before the end of the month. Most of your employees are 18 to 35 years old and have been with the organization for at least six months. The news you are sharing with them will not negatively affect their coverage.

What communication channel would be the most appropriate way to inform the staff of the changes and why?

Memo, because traditional messages are easier to read in print or on a bulletin board

Facebook, because the largest and fastest-growing demographic group of social media users is under the age of 35

Email, because you want to make it easy for them to follow through with the call to action

Select the best response to the following question.

Which of the following is an example of converging communication media?

A wiki message board that alerts you of new posts through text messages

An office that uses IM to transmit daily updates to employees

Solution

Brochers, inter office memos because they were used traditionaly

2 face to face because she could explain clearly to drivers what is the problem

3 multimedia because pictures, videos can be played only by it

4 Email. Instant messaging can\'t be used to send detailed report. Document can be delivered by email and that too securely

Can answer only 4 parts according to chegg policy policy