Discuss one 1 project where you used a problemsolving approa

Discuss one (1) project where you used a problem-solving approach to address what turned out to be common-cause variation, or where you used a process improvement approach to deal with a special cause.

Solution

An example of common cause variation is baking a loaf of bread.

Now, the common cause of variation here is the oven\'s thermostat which allows the temperature to drift up and down slowly.

A common method is to ask questions about why a particular failure occurred to determine the root cause.

One could also use a cause-and-effect diagram.