1Watch the video link and Discuss the video as it relates to

1.Watch the video link and Discuss the video as it relates to the managing processes.

http://www.youtube.com/watch?v=7yC2xQPGdPs

2.Watch the video link and Discuss the video as it relates to the managing processes.

http://www.youtube.com/watch?v=xAe1dxIf_Kk

Solution

1. The video emphasises on the importance of facility layout in a healthcare facility to improve the outcomes with regard to customer interaction, process efficiency and employee morale and productivity.

Good layout improves the flow of men material and information thereby make the processes more efficient leading to better client interaction and experience.It improves the conditions at the workplace enhancing the employee morale. A good layout also improves flexibility of place, making changes easier. To sum up, it leads to good client experience and contributed to growth of the organisation.

2. Video is not available.