The regional government office that deals with passport app

. The regional government office that deals with passport applications is designing a process that will check applications and issue the documents. The number of applications to be processed is 1,600 per week and the time available to process the applications is 40 hours per week. What is the required cycle time for the process? . For the passport office, described above, the total work content of all the activities that make up the total task of checking, processing and issuing a passport is, on average, 30 minutes. How many people will be needed to meet demand? . 5The same passport office has a ‘clear desk’ policy that means that all desks must be clear of work by the end of the day. How many applications should be loaded onto the process in the morning in order to ensure that every one is completed and desks are clear by the end of the day? (Assume a 7.5 hour (450 minutes) working day.)

Solution

1)

The demand is (to be processed ) = 1600 per week

And the sources availble (in hours) = 40 per week

To process one applicant, the time required is = 40/1600 = 0.025 hours = 0.025 hours * 60 minutes per hour = 1.5 minutes

Hence, the cycle time to process one application is 0.025 hrs or 1.5 minutes

2)

Available time is = 40 hours = 2400 minutes.

The processing time for one application = 30 minutes.

So, with one guy we can process 80 applications (=2400/30) in the available time frame.

But we need to process 1600.

Hence required people to meet the demand of 1600 applications in the availble time frame is = 1600 /80 =20

The reuired people = 20

3)

One appliaction processing time is = 30 minutes

Available time = 450 minutes

So, the no. of applications to be loaded onto the process = 450/30 =15

With One staff member, applications should be loaded =15