when it comes to business what is it hard for some people to

when it comes to business what is it hard for some people to give bad news ? give a full detailed answer and give an example

Solution

Answer: In business bas news a quick reaction. Stakeholders like customers, shareholders and employees at many instances react in a manner which makes it difficult for the business leaders to handle the situation. Business communication about bad new therefore requires a cautious approach so that no panic situation is created after a bad new is communicated. This probable reaction makes it difficult for many to give a bad news about business. One such example is of Qantas Airlines. In 2011 the company decided to ground its entire fleet and lock out its staff as a reaction to the industrial action initiated by the union. The communication about this incidence was mismanaged by Qantas and it resulted in a huge panic and pandemonium situation in the customers, employees and the shareholders. Thus looking into such sensitive nature of business communication related to bad news, it is hard for many people to communicate such news. Also it requires strong skills for handling such type of communication which is why people find it hard to deliver a bad news in business.