You are the human resource manager for an international rest

You are the human resource manager for an international restaurant chain, named XYZ Co.Ltd., headquarter located in A country. Your company plans to expand into B country and intends to establish its first restaurant in B country by the end of 2018. The company intends to send a A country\' manager to B country to oversee the establishment of the new restaurant. He will be responsible for overseeing the contruction and opening of the new restaurant, which will include hiring and training 3 store managers as well as approximately 30 local staff who will prepare and serve food.
Your task is to design a performance management (PM) system for this project. The PM system will need to:
1. What will the PM system need to do to specify evaluation processes for the expatriate manager, the local store managers and local staff?
2. Who will perform the evaluation?
3. How often the evaluation will be performed?
(about 2-3 pages for the answer please)

Solution

Performance management (PM) system in this case will help in understanding the performance of country A manager and also the staff of country B

PM system should specify the criteria on the basis of which the performance will be judged. For example performance of country manager A will be judged on the basis of new hotel opened in country B.If the hotel opened on time , new staff is skilled and also properly trained as per the company standards and finally if new hotel is able to start or not. Secondly performance of local store manager will be judged if the stored opened on time or not . Store paperwork and other completed as per company requirements and also local staff are hired and trained properly or not.

Evaluation should be done my HR , managers and feedback should also be taken from local staff. So it will be 360 deg performance review system

As per the research it is important to review performance quarterly as this help the employee to get regular feedback and they will also get chance to improve their performance and also understand their company expectations. Many times people don\'t understand the requirement due to which they were not able to perform as expected. Regular review will help in increasing the productivity which will ultimately help in achieving profits.