Why is it important for managers to understand an employees

Why is it important for managers to understand an employee\'s attitudes, and how do attitudes influence employee behavior?

Solution

As a manager in an organization, one of your key responsibility area (KRA) is to manage your teammembers and understand their attitudes. The line managers, along with the human resources manager, should understand the attitude of individual employees. An understanding of attitude will help the manager understand the mental position of the employee and the manager will be able to help the employee work as per his/her drive and passion. This will increase the employee\'s morale and in turn will increase productivity. Secondly, by having a knowledge of employee\'s mental position, the managers can reduce the chances of conflict within the organization.

Attitudes influence employee behavior as any individual tends to see the world through the window of his or her attitude. If an employee has a positive attitude, then he/she will contribute in a meaningful way as the positive attitude will spur and propel them into action. The reverse is true if they have negative attitude.