Determine the HRMs role in the performance management proces

Determine the HRM’s role in the performance management process and explain how to ensure the process aligns with the organization’s strategic plan.

Differentiate between the trait, behavioral, and results-based performance appraisal systems, providing an example where each would be most applicable.

Identify best suited appraisal for the Maersk Customer Service –CARE Business Partner.

Identify and describe a variety of performance rating scales that can be used in organizations including graphical scales, letter scales, and numeric scales.

Solution

Human resources are the people in the organization who work for organization. These are called the workforce of the organization. It is an organizational function that deals with the people and issues related with the people. Human resources supports functions within the companies that serve a vital role in designing and implementing companies policies and managing employees. These are the people who can influence the organizational goals/profit/strategies etc., both in good way or bad way. Hence it can be said that these can influence the overall performance of the organization.

A valuable HR is the most crucial resources in every organization. Without HR other assets and even high technology become useless.

Knowledge- If an employee is of good knowledge then he must use that knowledge in his work. It will however enhances the work performance of himself as well as of organization .An well knowledgeable employee can generate a fruitful situation for the organization.

AN organization shall also take steps for the sake of human resources of the organization. It is the responsibility of the organization to address all the needs of the organization. Following are some factors which shall be considered by the organization for their human resources.

Human resource management includes such activities as planning for future, HR needs, recruitments, placements, training, compensation, evaluation, motivation etc. The human resource function ensures that the company Or origination has the right mix of skill people to perform its value creation activities efficiently. Other new responsibilities of HR managers may include establishing and administering and employee stock ownership plans, instituting an effective childcare policy and providing leadership for managers and employees in a way that allows them to balance work and family.

Inaffective HR policies can be detrimental to a firm, not only form a strategic perspective but also froma cost of standpoint. If the HR function operates well, Employee productivity rises and customer service improves, thereby enabling the company to create more value.Thus , in the marketing focused organization, it is the job of HR strategy to recruit, select, motivate and reward employees in order to improve internal efficiency.