Explain the impact of knowledge workers on the requirements

Explain the impact of knowledge workers on the requirements for creating a high-performance work system.

Solution

Knowledge workers have high degrees of expertise, education, or experience, and the primary purpose of their jobs involves the creation, distribution or application of knowledge.

The requirements for creating a high-performance work system have changed in recent years as a result of the change in the features of the workforce and available technology. Many customers today are now looking for products that are customized and high quality while employees are looking for a flexible working environment.

Knowledge work is often the source of new ideas.