Design a questionnaire to learn how New Century patients fee

Design a questionnaire to learn how New Century patients feel about insurance procedures and appointment scheduling. Your questionnaire should be designed for a sample group of patients, and should follow the suggestions in this chapter. After you complete the questionnaire, select a sampling method and explain your choice.

Solution

Questionnaire for insurance procedures and appointment.

A. The level of satisfaction with fast approach in billing to your insurance company

         <>Very dissatisfied    <>Not satisfied    <>Neutral   <>satisfied   <>very satisfied

B. Satisfaction level of you with the appointment coordinator to fix your schedule with available doctor

        <>Very dissatisfied    <>Not satisfied    <>Neutral   <>satisfied   <>very satisfied

C. Your option for booking the option is either through online or over a phone call?

             <> online    <> phone

D. How satisfied are you with the time taken to fix your appoinment with doctors?

         <>Very dissatisfied    <>Not satisfied    <>Neutral   <>satisfied   <>very satisfied

E. How much satisfied in the ability to keep you insurance detail accurate and upto date?

        <>Very dissatisfied    <>Not satisfied    <>Neutral   <>satisfied   <>very satisfied

F. Satisfaction level of accuracy of your billing to your insurance company?

        <>Very dissatisfied    <>Not satisfied    <>Neutral   <>satisfied   <>very satisfied

G. How satisfied are you with the preference of selecting the doctor for your appoinment?

         <>Very dissatisfied    <>Not satisfied    <>Neutral   <>satisfied   <>very satisfied

H. How satisfied in ease of scheduling the appointment with your convenient time?

        <>Very dissatisfied    <>Not satisfied    <>Neutral   <>satisfied   <>very satisfied

Sampling Method:

Very dissatisfied : You\'re not at all have influence with the term, and highly not received the service.

Dissatisfied : Dissatisfaction happening frequently and have to follow on to get the right service, bit difficutl.

Neutral : Neither good or bad, happening as it is.

Satisfied : Rightly happening, but needs improvements to continue this sprit.

Very satisfied : Service are more than expected and always up to date in ease of getting the service.