Suppose you receive a computergenerated bill for 000 What sh

Suppose you receive a computer-generated bill for $0.00. What should you do? Suppose you do nothing and 30 days later you receive a second notice of $0.00 due in your account. What should you do? Suppose you do nothing and 30 days later you receive another notice of $0.00 due in your account along with a note stating that, unless the bill is paid promptly, legal action will be taken. Who is in charge?

Solution

Answer:
Case 1)
In case of bills sent manually.
Actually the person in charge is the authorised person who is sending the bill.
The person should check the amount and send to the customer.

Case 2)
In case of bills sent automatically.
The person responsible is the software tester and the software developer.
Because there is a bug in the software, i.e. the bug is that before sending a bill it should check the amount. If it is 0 do not send the bill.
Software developer is at fault because he or she did not check this condition.
Next tester is also at fault, because he or she should check the software for errors as well as this type of condition.

For your information, this really happened some years back. Then the customer sent a cheque for $0.0 then he stopped receiving bills.