The dispute over exposing the comparative performance of phy

The dispute over exposing the comparative performance of physicians on a wide spectrum of variables has been resolved in favor of the consumers of health care with requirements such as “Physician Compare.” A number of states have passed legislation that gives the public access to physician information, including disciplinary records, malpractice actions, and whether a physician has lost hospital privileges. Are these fair and balanced bases on which consumers should make decisions about their choice of physicians? Discuss briefly. Give examples. provide preferences

Solution

in the modern business environment so as to become competitive, the organizations have adopted the strategy customer orientation. Similarly in the hospitality industry also it has become a trend to be customer focussed so as to provide them high-quality customer service. The hospitality organizations has given the customers the authority to make the decision on choosing the physicians. They provide the information about the physicians to the customers so that they can make decisions appropriately.

This is an effective strategy for the hospitality organizations to make their customers satisfied effectively. Through providing customers the power for making decisions, they are provided with an authority which will make them prioritized. Through this strategy the customer complaints can be reduced as the decision is made by the customers itself.