how do the goals informational critical and empathic listeni
how do the goals informational, critical, and empathic listening differ
Solution
Informational listening is less active than other types of listening.
It is used in formal settings like in work meetings or educational work.
| Informational Listening | Critical Listening | Empathic Listening |
| This listening helps the listener to learn something. | Listening in order to evaluate and judge. | This listening is related to the sympathy. Listener understands others feeling |
| Informational listening is less active than other types of listening. | This type of listening requires significant real-time cognitive effort because the listener analyzes what is being said. | This listening requires excellent discrimination and close attention. |
| It is used in formal settings like in work meetings or educational work. | Listener will listen to the speaker\'s words and will compare to the existing knowledge and rules. | Listener actually feel what speaker is feeling. |
