Reengineering or redesign is one way health care organizatio

Re-engineering or re-design is one way health care organizations are attempting to remain viable. •Discuss some of the ways this affects patients and employees of these organization?

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Solution

Re-engineering or re-design is required when the top management of a hospital thinks that a new way can add value to patients and also to the business of the hospital. But when the company decides to do changes just to make money then it will definitely affect the patients and employees badly. The changes can be related to the fee for the treatment and the way in which the hospital categorises the patients and what\'s the importance given to each category when they are visiting the hospital for the first time. The employees will be affected when the hospital decides to change the pay structure or decide to fire the employees for the cost-cutting. The employees might see a different hierarchy at work and might have to get adjusted to a new way of work if required. The positive side of re-engineering is patients might get benefited if the hospital reduces the treatment fee and reduces the paperwork to reach the doctor to get the treatment in an emergency situation. The employees might also get an option to work in flexible shifts and get to choose a different branch if they want to move to a different city.