It is said that the CEO and other corporate leaders are keep

It is said that the CEO and other corporate leaders are keepers of the organization\'s memory. Please discuss this.

Solution

Organizational memory comprises of largely undocumented experience, insights, knowledge, and skills acquired over the years, passed on to the newcomers through personal contacts, meetings, training courses, and mentor-protégé relationships. A lot happens within the organization which is not documented but is discussed over meetings, experiences and learnings passed over to successors. Some of that knowledge is explicit knowledge that core members can access easily, and are not easily documented. These are generally oral communications and is shared or observed in presence of senior business leaders including CEOs. When those learnings cease to provide any value proposition to the organization, “unlearning” has to occur, so that new learnings are inculcated and new milestones are pursued in order to sustain the business.