Write 23 pages identifying the following 1 At least 2 ethica

Write 2-3 pages identifying the following:

1: At least 2 ethical issues that managers should be aware of when managing their sales reps for your selected company.

2: Explain the appropriate response that should be taken in each case.

3: Identify at least 3 key characteristics that are required for the sales reps for your selected company. Discuss how this would impact training of the sales representatives.

Solution

1: Some of the major ethical issues in sales field are

Competitors benchmarking is required for all companies to place themself in a much better position and to improve their current sales operations. But spy work on it and fetchcing data which is confidential in nature is actually against the businesss ethics. It may help the company to chose their pricing strategy and to develop a good promotion plan. But in a long run it will diminish companys image on the outside world. Also the second case of provising false promise or giving false information to customers is an ethical problem as well as legal concern. Customers are the buidiling block for any organisation and without their mouth of words or trust a company cannot sell their products. Thus such unethical practices from sales reps should be strictly avoinded and they shopuld be given moral practisse through leading by example and sufficient training.

3: Main three characterisitics are

a: integrity

b: Honesty

c: Passion about work

d: Communication and negotiation skill.

Training and development is mandantory in sales field which help the employees to get enpugh motivation and correct guidelines. The Do\'s and Dont;s in their professional practise has to be taught through live example and case studies which can give them a real hang of it. Along with that training on communication skills , integrity, professionalism also could enable them to upskill themself in both professional as well as personal field.