Whos The Worlds Top Retailer Walmart and Amazon Duke It Out

Who\'s The World\'s Top Retailer? Walmart and Amazon Duke It Out. Analyze Walmart.com and Amazon.com using the competitive forces and value chain models.

Solution

In traditional models we can see that the prices of amazon and walmart are equal in providing lower prices to their customers, but Amazon has a bit inch as it provides free delivery services. Also, walmart customers have a benefit of first looking the product and then purchasing it. Both the companies have competitive number of customers.

In value chain model, Amazon customers expect more quality of their products because of the brand name Amazon attached with it. Besides that, Amazon provides 30 days return of the product and money back guarantee in 7-10 business days. But Walmart\'s efficiency is also attractive for the customers in the current global scenario because of the physical appearance of the products bought through Walmart. In a one line comparison, people who are interested in online shopping prefer amazon and people who like to see their products physicall before buying them go to Walmart.