Suppose you work in the IT department of Global Hotels a mul

Suppose you work in the IT department of Global Hotels, a multinational hotel chain. Global Hotels runs several specialized business support systems, including a guest reservations system that was developed in-house to meet the requirements of a large company with worldwide operations. Guests can make one-stop online reservations by visiting Global’s website, which has links to all major travel industry sites. Global Hotels just acquired Momma’s, a regional chain of 20 motels in western Canada. Momma’s uses a vertical reservations package suitable for small- to mediumsized businesses, and a generic accounting and finance package. Should Momma’s use Global Hotels’ information systems or continue with its own? In your answer, consider issues such as business profiles, business processes, system interactivity, EDI, ecommerce, and the characteristics of both information systems. What additional information would be helpful to you in making a recommendation?

Solution

The Momma\'s network should adopt the big network of Global Hotels and its IT infrastructure . The Global Hotels have sound undertstanding of the client business, the valuable data of Global Hotels will give profitability , efficiency by integrating the cost required . The utilities provide uniformity and compatibilty to the merged system. The integration of business processes with IT will give competitive advantage to the merged network.

The use of Electronic Data Interchange between the organizations will provide reduction in errors of data entry, and process will become shorter and it is a standard means of communication.

The system interactivity will provide solutions to the system designing by reducing duplication , data security and by maximizing efficiency .

Hence the integrated system will provide better capital requirements, work force, production rate, and customer services.