2a 7b There are two components to this weeks homework Asking

(2a, 7b) There are two components to this week\'s homework.

Asking appropriate questions and writing effectively can help people learn a new language. In this exercise, consider how Abhey and his coworkers can use these skills to help each other. Refer to Chapter 9 as you complete this part of assignment.
Review the exercise Decision Making at Work titled “Project 9.4: The New CSR – Temporary Hire” on page 154 and address the following questions. Write a minimum of one paragraph for each topic.

What are some things Abhey can do to complete his duties on his own more easily?

Do you feel that the supervisor should be informed that Abhey has not yet developed his business writing skills and that others are helping him? Explain.

How can his coworkers ask appropriate questions to help Abhey and his customers?

Next, especially in a struggling economy, the enduring value of existing customers is significant for any organization. When a company loses a customer, it does not lose just one sale, but rather a lifetime opportunity of profitability with that individual. In this assignment, you will consider how to effectively administer a customer retention strategy. Review the What Do You Think Now Project 7.1 on page 121 and answer each question. Write a minimum of one paragraph for each topic.

Your final submission should be 1-2 pages.

For citation guidelines, please refer to the table in the APA Style section of the Tools & Resources page.

The text book used for above is:

Gibson, P. G. (2012). The World of Customer Service (3rd Ed.). Mason, OH: South-Western, Cengage Learning.

Solution

Q ) What are some things Abhey can do to complete his duties on his own more easily?

A ) Things Abhey can do to complete his duties :

Q ) How can his co-workers ask appropriate questions to help Abhey and his customers?

A ) Ways the coworkers can help him :