What types of education would be necessary at the user level

What types of education would be necessary at the user level to make twitter and other social media more effective for emergency and disaster communications?

Ans:- People should know about internet, how it is used, then they must know about the social media like facebook, twitter, Blogs & Wikis,Podcasts,LinkedIn etc the whole detail how it is used, how to share the information, how to tagg etc.

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