What are the similarities between internal and external agen

What are the similarities between internal and external agents? What are the differences?

Are all consultants change agents? Are all change agents consultants? When does a manager or leader act as a change agent?

What about change is disruptive? How can meeting the challenge of change becaome organizational opportunities?

Solution

Internal and external agents have similarities as they both act as change agents and want to bring necessary change that can improve the organization and the organization can capitalize upon the new opportunities. Though there are many differences between the internal and external agents. Internal agents belong to the organization, whereas the external agent is hired as consultant by the organization. An external agent will be the expertise upon the issues for that he or she is hired, but an internal agent may not be the expert for the change management. External agent is hired for a fixed period of time, but internal agent works for indefinitely for the organization.
Consultants are the people who hold expertise in particular areas, so the consultants can be hired as change agent. But, they may not necessarily be used as change agent. All change agents may not be consultants as internal resources such as managers and leaders within the organization, can also act as a change management. When an organization wants to use internal agents for the change process, then managers and leaders act as change management.
A disruptive change refers to the change in the organizational structure and process that creates opportunities and make an old structure to be obsolete and irrelevant. Besides, the disruptive change in fast and quick that unfreeze, redesign and refreeze the organization.
A change management brings the necessary change in the organizational structure and make the organization to be adaptive to the new market conditions. While doing so, the organization becomes lean and starts continuous scanning of the market conditions. It helps the organization to capitalize on new opportunities on offer by the market environment.