Examine each item you mentioned to Ms Hansen stating what pa

Examine each item you mentioned to Ms. Hansen, stating what part of the customer

benefit plan each of your comments is concerned with

Solution

As a salesperson the most important thing is to get orders keeping our customer happy, after examining the stock of the current Tide products I was able to confirm the order of the regular sizes, this is a routine because Ms. Hansen is a regular customer and I`ve worked with her many times now. The important part is to get the new size into her store, I have the advantage to keep a good relationship with her due to all the past orders and I know what is the only reason she is not ordering the new size so I will provide my marketing plan which is a win-win situation

I am sure that after Ms. Hansen sells the product she will realize all the money she was losing for not offering the biggest size of Tide to her customers